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Frequently Asked Questions
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What areas do you currently service?We currently service Conway, Greenbrier, and Wooster areas in Arkansas. If you're nearby and unsure if you're in our range, feel free to contact us!
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What do you do with the dog waste?We double bag it and leave it in your outdoor trash or leave it neatly in a designated area.
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Do I need to be home during the service?Not at all. As long as we have access to the yard (e.g., an unlocked gate), we’ll take care of everything without bothering your day.
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Do I have to sign a contract?Nope! All of our services are contract-free. Cancel, pause, or adjust your service anytime.
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Can I get a one-time cleanup for a special event or move-out?Absolutely! One-time cleanups are perfect for events, rentals, or just getting a fresh start.
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How often do you come out for cleanups?We offer weekly, biweekly, monthly, and custom scheduling, as well as one-time cleanups.
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How do I start service?You can sign up through our customer portal or contact us directly. We'll get some basic info and schedule your first visit.
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How do I pay?Payments are handled securely through our online customer portal. You can pay per visit or set up recurring billing.
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Do you come out in bad weather?We work in most conditions, but if it’s unsafe (like lightning, heavy rains, icy yards, or other extreme conditions), we’ll reschedule at your convenience.
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Can you clean with my dog in the yard?Yes, we love cleaning with dogs! We simply ask that if your dog has shown signs of aggression, you leave them inside during your cleaning. Ensuring the safety of our scoopers is a top priority. If your dog is aggressive towards our technician, you will be asked to put them inside or be completely removed from our route.
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Do you provide arrival windows for service?No, we don’t provide arrival times for our services. While we will do our best to accommodate your schedule, we optimize our routes for drive time at midnight the day before services are completed to help keep costs low.
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